• Our Quality Guarantee: Your Assurance of Excellence

    At Indivisual, we stand behind the quality of our phone cases. We are committed to providing you with products that meet the highest standards. That's why we offer a comprehensive 180-day free replacement Guarantee.

  • What Does Our Guarantee Cover?Should you encounter any manufacturing defects or quality issues with your phone case within 180 days of purchase, we've got you covered. Whether it's a flaw in material, workmanship, or any unexpected quality issue, we will swiftly replace your case at no cost to you for the product itself.

  • Shipping Information:

    While the replacement itself is free, we kindly ask customers to cover the nominal shipping fee for the replacement. This ensures a smooth and efficient process, allowing us to swiftly deliver your new case right to your doorstep.

  • How to Avail the Guarantee:

    If you believe your phone case is experiencing a quality issue covered by our guarantee, simply reach out to our dedicated customer support team at customerservice@indivisualhub.com. They will guide you through the easy steps to initiate the replacement process. Our aim is to make this process hassle-free and ensure your complete satisfaction.

  • Our Commitment to You:

    Your satisfaction is paramount to us. We continuously strive to improve our products and services, and this guarantee is a testament to our confidence in the quality of our phone cases. We value your trust in Indivisual and are dedicated to providing you with exceptional products and support.

  • Thank you for choosing INDIVISUAL. We're here to ensure your phone case purchase is not just a transaction but an experience backed by reliability and quality.